Each week, your participation in the This week with Canada Life call gives us the opportunity to provide you an update on continuing to do business in the current environment, global market commentary and to answer your questions. 

This week, our host Mike Cunneen, Senior Vice-President, Independent Distribution and Wholesaling welcomed back two TWWCL veterans – Jeff Macoun, President and Chief Operating Officer, Canada and Dr. Bruce Empringham, Vice-President and Medical Director. 

As always, Jeff’s commentary was insightful and informative. Despite challenging times, he was quick to list all of the opportunities we’ve been able to act on and the accomplishments that have come from them such as how we’ve done more in the past 13 weeks than we have in the past two or three years in digital and operational enhancements. Jeff also touched upon what Canada Life’s current priorities are and reinforced that keeping our people safe reigns supreme. Whether you’re looking for resources for yourself or a friend, Jeff encourages everyone to visit the Workplace strategies for mental health for free support. 

Dr. Bruce reinforced Jeff’s message of looking out for one another and stressed the importance of communication. Carol Neuss, Assistant Vice-President and Chief Underwriter, shared the exciting news that paramedical services have started to become available in select clinics through Dynacare Insurance Solutions in Saskatchewan with other provinces soon to follow and what this means for your pending and new applications. 

Did you miss the call or want to hear it again?  Listen to the recording below:

https://onlinexperiences.com/Launch/Event/ShowKey=91869

Registration for the call on June 10 is now live!

Next week, we have three advisors joining us to discuss how they’re generating new leads and sales in this climate where meeting clients face-to-face is not an option.  

Q&A process
Your questions are important to us. Our team will continue to review all questions that are sent to the Q&A inbox but will no longer be replying to each one individually. We’ve developed a robust COVID resource page and FAQ  that we’ll continue to update weekly.

Keeping you informed
Use these resources to stay up to date on the latest things we’re doing to help you continue to support your clients – you might even want to bookmark them.  

1. The COVID-19 resource page houses all the information you need to learn to process business, educate your clients and conduct business in the days and weeks to come. Take a look and refer back to it regularly.
2. You can also visit the market volatility toolkit for materials to help support your clients during turbulent market conditions.
3. GLC Asset Management Group Ltd.’s News and Insights page includes ongoing market commentary.
4. Visit Your complete guide to doing Canada Life insurance business to learn more about placing new business without personal contact, temporarily relaxed underwriting, claims processes and options to help clients impacted by COVID-19.

We’re committed to continuing to support you and your clients as we begin to focus on the next phase of the crisis in hopes of returning to status quo soon.   

If you have any further questions about what we discussed on the call, reach out to your Product Solutions Centre partners.