Each week, your participation in the This week with Canada Life call gives us the opportunity to provide you an update on continuing to do business in the current environment, global market commentary and to answer your questions.

This week, the call featured the Honorable Navdeep Bains, Minister of Innovation, Science and Industry. Minister Bains shared the impact he believes the current crisis will have on Canada’s industry and what support we can expect next from our government, including where to go for the most up to date information.

Echoing the minister’s message on the importance of mental health, Dr. Bruce Empringham, Vice-President and Medical Director, spoke about the steps Canada Life is taking as we plan for “what’s next” when we return to work and stressed how we should not only be taking care of each other, but also ourselves.

If you couldn’t make it or want to hear it again, here’s a recording:

https://onlinexperiences.com/Launch/Event/ShowKey=87651

What’s trending
Visit the How to process business during COVID-19 FAQ to find answers to last week’s most commonly asked questions:

1. Is there a resource to teach advisors how to use e-signatures?
2. How has the underwriting process been impacted? What changes will be implemented as a result of COVID-19?
3. Where can I go for updates on Canada Post service disruptions? Is it safe for me to send mail to my clients?
4. How should we collect a witness signature while following physical distancing?

Registration for the call on May 6 is now live!

Keeping you informed
Use these resources to stay up to date on the latest things we’re doing to help you continue to support your clients – you might even want to bookmark them.  

1. The COVID-19 resource page houses all the information you need to learn to process business, educate your clients and conduct business in the days and weeks to come. Take a look and refer back to it regularly.
2. You can also visit the market volatility toolkit for materials to help support your clients during turbulent market conditions.
3. GLC Asset Management Group Ltd.’s News and Insights page includes ongoing market commentary.

We’ll continue to monitor COVID-19 developments and assess business impacts daily. Know that we’re committed to supporting you and your clients along the way.   

If you have any further questions about what we discussed on the call, reach out to your Product Solutions Centre partners.