FEATURED NEWS

Increase to interest rates on debit commission balances

Starting January 1, 2018, the interest rate for outstanding advisor debts increased from 4.07 per cent to 5.2 per cent annually. If you are currently in a debit position, the change will not be reflected until your Jan. 31 – Feb. 6, 2018 compensation statement. If you have a debit balance and will not have enough incoming commissions to offset it within 30 days, you may make a lump sum payment before January 30, 2018. Read more

INVESTMENTS

Change in segregated fund processing for former Standard Life products

As part of the former Standard Life Segregated Fund integration, some of the processes for former Standard Life products have changed. Often, the changes were made to bring alignment (where possible) between Manulife and former Standard Life product processing so we’re consistent. Details of the changes are on Repsource. Read more

2017 year-end client statements now available for Manulife and former Standard Life Investments products

Advisors can now review the year-end statement mailing schedule for specifics on posting dates to Statements, Confirms & Tax Slips and client statement mailing dates. Read more

Why wait? Use My Mutual Fund Book to access mutual fund reports instantly

Our online tool My Mutual Fund Book lets you run reports as soon as you need them, without making a phone call and waiting for a follow-up. With 24/7 availability, My Mutual Fund Book helps you service clients faster than ever. Watch our short video and learn how to run the most popular reports yourself: Transaction History, Capital Gains and Losses, Deferred Sales Charges, and Assets Under Management. Read more

Investments: New TFSA Third Party Declaration form (NN1670)

We’re introducing a new TFSA - Third party declaration form (previously 7705A), in accordance with the Income Tax Act (Canada). Read more

TSX outperformance in 2018 dependent on oil price: Strategist

Philip Petursson, chief investment strategist at Manulife Investments, joins BNN to discuss the correlation between the price of oil and the performance of the TSX. He says he expects oil to stay in the US$40-US$60 range. Read more

Canada too dependent on U.S. for trade, China should be 'first target': Strategist

As Prime Minister Justin Trudeau continues his visit to China, Manulife Investment's Chief Investment Strategist Philip Petursson explains why he believes Canada securing a stronger trading relationship with China is of utmost importance. Read more

International equities will outperform U.S. markets in 2018: Strategist

Philip Petursson, chief investment strategist at Manulife Investments, joins BNN to discuss his outlook for international equities in 2018. He says he expects overseas markets to outperform the U.S. markets as they continue to be cheaper relative to U.S. equities. Read more

Bank of Canada Holds Rates; Here’s What To Watch Next

Our Senior Economist Frances Donald explains why it might be premature to write off chances of a rate hike in January and identifies key factors that investors should be keeping an eye on. Read more

INSURANCE

Start the New Year by rewarding your clients

It's a New Year, but the season of giving isn't over yet. You can give your clients the opportunity to win weekly rewards! The Manulife Vitality program rewards members every week with the Vitality Active Rewards Weekly Target. Read more

Bonus Blitz Health & Dental Insurance campaign is on!

Bonus Blitz, Manulife’s annual Health & Dental Insurance campaign, can help you cross-sell to your existing clients and broaden your business. Qualify for bonus commissions by selling three or more qualifying plans between December 1, 2017, and March 31, 2018. Some restrictions apply. Read more

New job aids for Performax Gold Deposit Option Insurance (DOI) Available now in the Insurance Training Corner

Performax Gold offers your clients the ability to make additional payments into their policy. The optional feature of Deposit Option Insurance(DOI) may allow policy owners to make those additional payments to maximize policy values and grow their life insurance coverage. Our new job aids are designed to help you submit your clients’ deposit option requests for Performax Gold policies in good order. Read more

New video: Review signature requirements for inforce insurance policy requests

One of the top reasons for delays in processing inforce insurance policy requests is due to missing or incorrect signatures. To avoid unnecessary delays for your client, we have outlined some great resources, including a short video, to help you identify who needs to sign any required forms, and how you can verify the owner, insured and beneficiaries using My Clients. Read more

TAX, RETIREMENT & ESTATE PLANNING SERVICES (TREPS)

Investments

Did you know?

When a client acquires an RRSP loan equal to their estimated tax refund and then uses the refund to pay off the loan, they can effectively increase their RRSP contribution. Read more

Insurance

As a Matter of Law

Ontario Family Law Act now includes support for disabled children of common law parents. Read more

Death of a spousal support recipient may not mean support obligation has ended, if a separation agreement exists. Read more

As a Matter of Tax

Tax on split income; income sprinkling; income splitting revised rules. Read more

MANULIFE BANK

Starting January 1, your customers can call us any day of the year

We want to be there for your customers when they need us. That’s why, starting January 1, they’ll be able to call Manulife Bank any day of the year, including holidays. Our new Customer Service Centre hours will be Monday to Friday, 8 AM to 8 PM, nation-wide; Saturday and Sunday: 9 AM to 5 PM, nation-wide. Read more

Tools to manage your clients' RRSP loans and investments

Available now in Repsource under Administration > Banking > Training corner > Training resources > Self-Serve Modules.
During the busy RSP season, efficiency in submitting RRSP loans and placing investment trades is essential to providing your clients with the best service possible. This self-serve module will walk you through the entire RSP process from submitting an RRSP loan application on BankLink to placing the investment trade in Online Transactions. Read more

SALES SUPPORT

Connect with your clients – use Solutions online!

You may have seen the latest edition of Solutions magazine and maybe even sent a few copies to your clients. But did you know that the magazine is only one part of the Solutions program? Solutions online contains over 200 articles, videos and financial worksheets, all ready to email to clients, post on your website or share on social media. Learn all the ways you can connect with your clients using Solutions online – visit manulifesolutions.ca/training. Read more

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Product and services news for our MGA and Dealer partners

January 22, 2018

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