Canada Life's Experts Matter campaign

• We recently launched a new brand campaign that highlights partnerships we've enabled with industry experts during the pandemic to ensure Canadians are getting access to expert help they need.
• Included in this campaign is a 60-second video that was shared online and on social media promoting Canada Life's partnership with organizations that help Canadians access the best advice possible
• The video also highlights the value that you – our advisors – bring to the marketplace. Your knowledge, dedication and guidance have had a major impact on the experience that Canadians are having with their financial situation during these times
• Follow Canada Life on our social channels and share the posts using #MyCanadaLife and #ExpertsMatter

Call-back feature now available

• We recently implemented a call back feature at the Client Service Centre
• When an estimated wait time exceeds 6 minutes, the caller can request a call-back from the next available Client Service Representative instead of waiting on hold

Canada Life brand recognized as fastest growing insurance brand in the world

• Brand Finance has released their Global Top 100 Insurers Report
• In it, Canada Life is recognized as the fastest growing insurance brand in the world between April 2019 and January 2020
• The report also includes a "Brand Spotlight" feature story about the new Canada Life brand
• Check it out and share it if you're interested! Note- it's only available in English. To read it, select "Download free preview"

2019 Public Accountability Statement now available

• This report details Canada Life's commitment to improve the well-being of customers, employees, the environment and communities across the country
• "From providing financial support for more than 700 community initiatives, to being recognized as a leader in sustainability, our aim is to positively impact the world around us". Read more from the Presidents' message on their commitment to continue being an organization Canadians can count on
• Use this report to establish and strengthen connections with customers, vendors and community leaders

GLC Monthly Market Matters investment commentary

• Insights into current events that move the markets
• Share GLC's current market insights, news and commentaries on LinkedIn, Twitter, or email

Wealth Operations Update

• Form updates
• Restarting a pre-authorized payment or systematic withdrawal plan for clients with a TA

Insurance Operations Update

• AOPR witness signatures no longer required
• Dividend scale impact on policies using dividends to pay premiums
• Product Solution Centre staff now have inquiry access to all applications
• Save Age enhancements

COVID-19: Helping you help your clients

• We're committed to supporting you and your clients as we see growing concern over COVID-19
• Check out our COVID-19 landing page with all the information and resources you need to navigate through these unprecedented conditions