Each week, your participation in the This week with Canada Life call gives us the opportunity to provide you an update on continuing to do business in the current environment, global market commentary and to answer your questions.

Your call recap

The call kicked off with Steve Marino, Senior Vice-President, Portfolio Management, explaining the resumption of Canada Life's Real Estate Fund and what the implications of this will be in the coming months. He highlighted the new external valuation process and shared his optimism for what this industry leading valuation standard will mean for the fund in the future. An updated Real Estate Fund Q&A is available.

We then heard from Jeff Marshall, Chief Digital and Brand Officer, who talked about the recent Experts Matter campaign and spoke to the consumer campaign planned for the fall, specifically calling out the need to further engage in the Chinese market. Touching on our digital strategy, Jeff shared the necessity to provide a simplified and consistent experience for advisors and customers through continuous enhancements and innovative products.

Rounding out the call, Katrina Lee-Kwen, Senior Vice-President, Non-Participating Insurance and IC Digital Strategy, and Jeff Adams, Assistant Vice-President, Product Owner, shared what SimpleProtect has delivered and what the plans are for the future, including juvenile options and a single starting point for all digital applications.

Couldn’t make it? No problem – here’s a recording!

Save the date

Our next call is taking place on July 22. Speaker details and agenda to follow.

Click here to register!

Q&A process Your questions are important to us. Our team will continue to review all questions that are sent to the Q&A inbox but will no longer be replying to each one individually. We’ve developed a robust COVID resource page and FAQ  that we’ll continue to update weekly.

Keeping you informed
Use these resources to stay up to date on the latest things we’re doing to help you continue to support your clients – you might even want to bookmark them.  

1. The COVID-19 resource page houses all the information you need to learn to process business, educate your clients and conduct business in the days and weeks to come. Take a look and refer back to it regularly.
2. You can also visit the market volatility toolkit for materials to help support your clients during turbulent market conditions.
3. GLC Asset Management Group Ltd.’s News and Insights page includes ongoing market commentary.
4. Visit Your complete guide to doing Canada Life insurance business to learn more about placing new business without personal contact, temporarily relaxed underwriting, claims processes and options to help clients impacted by COVID-19.

We’re committed to continuing to support you and your clients as we begin to focus on the next phase of the crisis in hopes of returning to status quo soon.   

If you have any further questions about what we discussed on the call, reach out to your Product Solutions Centre partners.